COVID-19 Pandemic and how we will keep helping you with your gynaecology problems, including information on fees.
Dr Melissa Buttini m.b.b.s franzcog
Stopping the spread of the virus is vital to keeping the community safe.
It is known that individuals can be infectious for 1-2 days before they show symptoms.
Therefore we have to assume everyone is potentially infectious.
We also know extreme social distancing is the best way to avoid infection.
Therefore, from April 20 2020, some consultations will be by telehealth. Specialist and allied health telehealth items do not need to be bulk billed (indeed bulk billing does not cover the cost of private medical services), however the provider must ensure informed financial consent is obtained prior to the provision of the service. We will give you an appointment time, and inform you of the cost.
My staff will need information from you such as your contact details and Medicare number, as well as your referral (essential for your medicare rebate), scan and blood test results, please make sure to send them electronically. My staff will take payment electronically prior to the consultation, and I will call you myself, so have your mobile phone on and by your side. I will be using FaceTime wherever possible (so access to an iPhone is advisable).
We will process your Medicare rebate automatically to go into your nominated bank account if you have set up this up with Medicare. If you haven't the link is here.
If you need to come in for an examination or in-rooms procedure, we will plan your visit to reduce the risk of infection. Normally we love having your support people with you, but to reduce the risk of being exposed to more people than normal we ask that you come alone unless it is essential a helper be with you due to a disability, language problem, or you are aged less than 18. Let us know before hand if you have a concern. Your support people are most welcome to join the consultation by FaceTime or on speaker phone if you wish, it might even be more convenient for them if they are working.
In-rooms consultation will be billed at the usual rate of $215 for a new patient problem and $115 for a follow up appointment, plus the fee for whatever in rooms procedures are necessary (for instance colposcopy and biopsy or IUD insertions) which our staff will quote you for at the time, and there will be a part Medicare rebate, which we will process for you. The bulk bill rate is much less than half the fee, so it is not possible to bulk bill these consultations and run a medical practice.
Please be patient with my staff who are handling an increased workload and having to adapt to new technologies rapidly in order help you, as well as look after their own health and that of their families. Let's all show kindness and compassion to each other and we'll get through the Pandemic together!